Part 1: The Future of Law

In Part 1 of my interview with Ibrahim Abdel Rehim of Thomson Reuters MENA for their COO series, I discuss the two fundamental differences between how lawyers deliver legal services now, and the Future of Law. It takes two radical shifts in focus. First, from service-centric policies to customer-centric experience. Second, from quality of input to impact on people. It takes courageous leadership to lead through change. Be a #consciouslawyer.

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